real stumper problem.

94mx3precidia · Post by **94mx3precidia** » June 23rd, 2007, 1:59 pm

OK so ive got a virus named trojan.vundo, thats what symantec calls it. I have norton systemworks 2003, and it includes antivirus and everything. What i have tried to do:
-scan for viruses in regular mode, didnt pick it up.
-scan in safe mode, didnt pick it up.
-scan in safe mode in administator, didnt pick it up
-delete the tem windows files, didnt work
-delete temporary internet files, didnt work

so basically ive done everything synmantec told me to do and its not working. they want me to pay $99.99 USD for them to direct connect and delete it, thats a rip off and i know i can do it myself considering i know where it is but i cant access the folder(safe mode or regular mode) The file is located D:\Documents and Settings\Daniel when i click on the folder it says "D:\Documents and Settings\Daniel is not accessible" "access to this file was denied"

So basically my question is, how do i access this folder?

p.s ive updated the virus defintions as well.

mr1in6billion · Post by **mr1in6billion** » June 23rd, 2007, 4:27 pm

Most antiviral software can't get rid of trojans. You need either a specific executable to counter it or knowledge of every file infected so you can boot in safe mode and delete all the files. Google vundo and you should find a bunch of links to ways of taking it out. Also look into RegEdit and Hijack This. They are (imo) the best way to keep your computer running clean.

94mx3precidia · Post by **94mx3precidia** » June 23rd, 2007, 8:59 pm

thanks ill try that

Nd4SpdSe · Post by **Nd4SpdSe** » June 28th, 2007, 11:37 pm

How do you know you have this virus? Woudn't be the first time i've seen norton give a false positive.

A good try is Trend Micro's Sysclean utility and their latest lpt patter file

94mx3precidia · Post by **94mx3precidia** » June 29th, 2007, 7:10 pm

what is the Trend Micro's sysclean utility?

Tunes67 · Post by **Tunes67** » June 29th, 2007, 7:32 pm

AVG seems to make a good anti-virus and spyware removal package.. and its free to download and use..

FYI.. A trojan isnt really a virus.. what it is, is a small set of instructions that instructs your computer to open a "back door" on your computer to the internet. And then alerts another computer (or computers) that there is a free ride available for lack of a better term. I am not a big fan of Norton products, but a lot of people seem to like them. Best of luck

Tunes67

94mx3precidia · Post by **94mx3precidia** » June 29th, 2007, 8:05 pm

so far it hasnt done nay damage. everythime it makes a .dll or another file type norton automatically deletes it. where can i download Trend Micro's sysclean utility?