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 real stumper problem. 
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Joined: May 12 2007, 8:00 PM
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Location: Thunder Bay, Ontario
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Post real stumper problem.
OK so ive got a virus named trojan.vundo, thats what symantec calls it. I have norton systemworks 2003, and it includes antivirus and everything. What i have tried to do:
-scan for viruses in regular mode, didnt pick it up.
-scan in safe mode, didnt pick it up.
-scan in safe mode in administator, didnt pick it up
-delete the tem windows files, didnt work
-delete temporary internet files, didnt work

so basically ive done everything synmantec told me to do and its not working. they want me to pay $99.99 USD for them to direct connect and delete it, thats a rip off and i know i can do it myself considering i know where it is but i cant access the folder(safe mode or regular mode) The file is located D:\Documents and Settings\Daniel when i click on the folder it says "D:\Documents and Settings\Daniel is not accessible" "access to this file was denied"

So basically my question is, how do i access this folder?

p.s ive updated the virus defintions as well.

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June 23 2007, 1:59 PM
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Most antiviral software can't get rid of trojans. You need either a specific executable to counter it or knowledge of every file infected so you can boot in safe mode and delete all the files. Google vundo and you should find a bunch of links to ways of taking it out. Also look into RegEdit and Hijack This. They are (imo) the best way to keep your computer running clean.

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June 23 2007, 4:27 PM
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thanks ill try that

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June 23 2007, 8:59 PM
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How do you know you have this virus? Woudn't be the first time i've seen norton give a false positive.

A good try is Trend Micro's Sysclean utility and their latest lpt patter file

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June 28 2007, 11:37 PM
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what is the Trend Micro's sysclean utility?

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June 29 2007, 7:10 PM
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AVG seems to make a good anti-virus and spyware removal package.. and its free to download and use..

FYI.. A trojan isnt really a virus.. what it is, is a small set of instructions that instructs your computer to open a "back door" on your computer to the internet. And then alerts another computer (or computers) that there is a free ride available for lack of a better term. I am not a big fan of Norton products, but a lot of people seem to like them. Best of luck

Tunes67

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Last edited by Tunes67 on June 29 2007, 8:15 PM, edited 1 time in total.



June 29 2007, 7:32 PM
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so far it hasnt done nay damage. everythime it makes a .dll or another file type norton automatically deletes it. where can i download Trend Micro's sysclean utility?

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June 29 2007, 8:05 PM
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